We, at Kamaakshi Botanicals, are committed to giving you the best shopping experience. However, considering the nature of the products ( opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

If there is any problem or quality issue with the product, we exchange the product. All you need to do is to inform us either through call or email within 24 hours of delivery. You can reach us on 022-62714444 or send us an email at  Our customer care will reach you at the earliest.

We accept Exchange of products only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging. The products should also be in an undamaged condition and subject to the following terms-

  •  Returns and exchanges requests will be subject to checking by Kamaakshi Botanicals.
  •  The refund value will not include the shipping charges as these charges are non-refundable. 
  •  Once the claim is accepted, the return/refund process will be completed within 7-21 business days.



All decision regarding refund will be final by the company. Once the claim is accepted the refund will be made within 8-10 days to the customer's bank account or will reflect in his credit and debit card.